Responsible Gambling Policy

1. About this policy

1.1 This Responsible Gambling Policy explains how RUST50/50 ("RUST50", "the site", "we", "us"), available at https://rust50.com and operated by Rust50 Entertainment Ltd (Curaçao Chamber of Commerce number HE 452139, registered address 28 Omonias Avenue, 1010 Nicosia, Cyprus), works to keep play safe: how we prevent under-age play, the tools you can use to control your play, how staff respond to signs of harm, how we restrict our marketing, and where to find independent help. It also covers the old preview address egirl.sx/rust50, which redirects to rust50.com.

1.2 This policy forms part of our Terms and Conditions (the "Terms"). If this policy conflicts with the Terms or with another of our documents, the order of precedence in clause 1.2 of the Terms applies. Under that order, this policy prevails wherever it is more protective of the player; only the terms of a specific promotion (for that promotion), the Promotions and Referral Terms (for promotions and referrals) and the Anti-Money Laundering and Know Your Customer Policy (for identification, screening, monitoring, reporting and record keeping) rank ahead of it. This policy applies to everyone who signs in, to every round and promotion, and to our staff, moderators and anyone who promotes the site for us, paid or not.

1.3 Current status of the site. The site currently runs as a public test mode. Real Steam trading is disabled, and the lobby items are simulated: they cannot be deposited, won, withdrawn or exchanged for anything of value. Players, sample open rounds and draw entrants labelled TEST BOT are simulated by the software. They are not Steam members or real players, and their activity is not evidence of how often real players win. This policy is written for the launch of play with real items. Where it describes a tool the site does not have yet, a drafting note says so; until that note is removed, the tool is a commitment, not a working feature.

1.4 Terms used in this policy:

• Round: one 1v1 coinflip game between a creator, who picks Black or White, and a joiner.
• Stake: the items you put into a round, and their total value in US dollars (USD) as shown before you confirm.
• Item value: the USD value given to a Rust cosmetic item by our pricing source, the Steam Community Market.
• Deposit: sending items to the operator's bot accounts by Steam trade offer for a round. The site has no account balance, so every stake is also a deposit.
• Payout: the Steam trade offer by which the winner receives the pot items, minus the items taken as the house fee.

1.5 Legal framework. This policy is intended to meet the National Ordinance on Games of Chance (Landsverordening op de kansspelen, P.B. 2024 no. 157, the "LOK") and the Curaçao Gaming Authority's (CGA) Responsible Gaming Policy for Licensed Operators (version 1.0, 21 February 2025). The LOK provisions most relevant here are article 1.4, which bars minors and persons reasonably presumed to be vulnerable from playing; article 5.4, which requires a responsible gambling policy and self-exclusion; and article 5.6, which restricts marketing. Licence details: licence number HE 452139, issued 5 November 2026, validation link https://www.nba.gov.cy.

2. Our commitment

2.1 We want RUST50 to be a short, clearly explained form of entertainment for adults who can afford what they stake. We will not knowingly let anyone play who is under the legal age, who has excluded themselves, or who we reasonably believe is vulnerable (section 8).

2.2 We follow five principles:

1. Clear information. Your stake value, your exact chance and how the fee works are shown before you confirm.
2. Control. You can set limits, take a break or exclude yourself (sections 10 to 16).
3. Protection. We watch for signs of harm and step in (section 18).
4. Honesty. We never present simulated activity as real, promise winnings or describe staking as a way to earn. Simulated test players must never take part in a real round or draw.
5. No pressure. If you take a break or leave, we will not argue, try to talk you out of it, or offer any incentive to stay.

2.3 Who is responsible. Rust50 Entertainment Ltd appoints a responsible gambling officer. Unless another qualified person is appointed, this is the compliance officer responsible for gaming-law matters (not the anti-money-laundering officer). The responsible gambling officer owns this policy, oversees staff training and interventions, keeps the records described in section 24, and reports to management on how the policy is working at least once every 12 months. This policy is uploaded to the CGA licensing portal, and changes to it are reported to the CGA.

2.4 Our people do not play. The LOK (article 1.3) bars the operator's key persons from playing. We go further: the owner, our employees, our moderators, the operator's own bot accounts and anyone else who can influence how the site operates may not play on the site with real items. The owner's admin console can mute or ban a player and view rounds and the audit log. It cannot change a result, the odds, the seeds or a payout.

2.5 Fair is not the same as favourable. Our provably fair system (Fairness and Round Verification) lets you confirm that a result was fixed before the round and not changed afterwards. It does not change the odds or the fee, and over many rounds the average player loses value.

2.6 No credit. The LOK (article 1.4) bars a licensee from giving or arranging credit for players. We never lend items or money, never let you stake now and pay later, and never introduce you to anyone who does.

3. Entertainment, never income

3.1 Think of a stake as the price of a few seconds of entertainment, like a cinema ticket. A win is luck, not income or proof of skill; a loss means the items are gone. Never stake items or money you need for rent, food, bills, education, debts or other people.

3.2 Nobody can make a reliable profit from the coinflip: every result depends only on chance. The house fee is taken from the pot of every round in which at least one pot item fits within it, so players as a group never receive more value back than they put in, and usually receive less (section 4 shows the numbers).

3.3 Common beliefs that are wrong:

• "I am due a win." Each round is independent. The result comes from that round's own seeds (section 4.2). A run of losses does not make a win more likely next time.
• "Black is luckier" or "White is luckier". The side you pick makes no difference. Only the share of the pot value you staked sets your chance.
• "I can pick a clever client seed." The server seed is kept secret until the round is over, and only its fingerprint (SHA-256 hash) is published in advance. Without the server seed, a player cannot work out the result from a client seed, so no client seed is luckier than another.
• "A bigger stake will win it back." A larger stake means a larger possible loss. Staking more raises your chance only in proportion to the extra value you risk, and the fee still applies.
• "Skins are not real money." They have market value and are bought and sold, so losing them is a real loss (section 9.1).

3.4 Do not borrow items or money to play, sell belongings to fund play, or play with items that belong to someone else. Do not play when you are upset, lonely, angry, drunk, under the influence of drugs, very tired, or trying to solve a money problem.

3.5 Habits that help:

• Decide the total value you are willing to lose before you sign in, and set it as a limit when that tool is available (section 11).
• Decide in advance how long you will play, and use a reality check (section 12).
• Keep track of what you have staked and received, in your own currency, and take regular breaks.
• If you win, stop or set the winnings aside rather than staking them again straight away.

4. What a round really costs

4.1 How a round runs. The creator picks Black or White and stakes 1 to 25 items worth USD 1 to USD 5,000 in total. When the creator's deposit has settled, the round is open. A joiner then stakes 1 to 25 items worth within 6% above or below the creator's value, so a joiner's stake can range from roughly USD 0.94 to USD 5,300. Each player has 90 seconds to accept the Steam trade offer that moves their items to the operator's bot account. Once the joiner's deposit has settled, a 4-second countdown runs, and then the coin animation plays: a spin followed by a slowing landing, lasting several seconds in all. The animation is cosmetic. The result is fixed by the provably fair calculation before the animation starts, and the animation only displays it. A round can therefore be over in well under a minute, and a new one can be created straight away.

4.2 Your chance of winning. Your chance equals your share of the pot value. With equal stakes it is exactly 50%. If the creator stakes USD 100.00 and the joiner stakes USD 95.00, the creator's chance is 100 / 195 = 51.28% and the joiner's chance is 48.72%. The exact chance is shown before you join. The result is decided by a number (the roll) calculated from the server seed, the client seed and the round's nonce. The creator wins if the roll is below the creator's share of the pot; otherwise the joiner wins.

4.3 The house fee. When a round settles, the fee is taken from the pot as whole items. The site picks the set of whole pot items worth as close as possible to, but not more than, 8% of the pot value, with the 8% cap calculated to the nearest cent. Because only whole items can be taken, the fee is often lower than 8%, and it is zero when no item in the pot is worth 8% or less of the pot value. The fee is a share of the whole pot, not of the winner's profit. The winner receives all other pot items.

4.4 The average cost to you. Over many rounds, a player whose stake is S in a pot of value P, with a fee of F, gives up on average F × S / P per round. With equal stakes, that is half the fee. In example C, each player stakes USD 50.00 and the fee is USD 8.00, so the average cost is USD 4.00 a round, or 8% of the stake. Fifty such rounds have an expected cost of USD 200.00, but that is only an average: actual results swing far above and below it. In a single round of example C you either end up USD 42.00 ahead or lose your whole USD 50.00 stake, so a win brings back less than a loss takes away.

4.5 Item values can change. Item values come from the Steam Community Market and are shown in USD before you confirm. They can change between rounds, and an item may sell elsewhere for more or less. The current preview uses the owner's reference prices, not live market quotes. Neither the operator nor anyone else guarantees that any item has, or will keep, a cash value.

4.6 You can change your mind before a round starts. While your deposit offer is still pending (the round shows "Preparing items"), there is no cancel button: you cancel by declining the trade offer in Steam or by letting it expire after 90 seconds. The round is then removed and nothing is staked. Once your round is open and waiting for an opponent, you can cancel it with the "Cancel round" button, and the items you deposited are returned to you. Once another player has started joining, the creator can no longer cancel. You never have to accept a trade offer. If a joiner does not accept within 90 seconds, the offer expires and nothing is staked, and the joiner's place is released so the round reopens.

5. Recognising the warning signs

5.1 Gambling problems usually build up slowly, and the person affected is often the last to notice. None of the signs below proves a problem, but each is a reason to stop and think. If several apply to you, use the tools in sections 10 to 16 or contact an organisation in section 23.

5.2 How you play:

• You play for longer, or stake more value, than you planned.
• You need bigger stakes to feel the same excitement.
• You create or join a new round straight after a loss to win the value back.
• You keep several rounds open at once, or play late at night or instead of sleeping.
• You have tried to cut down or stop and could not.

5.3 Your items and money:

• You buy items, or top up a Steam Wallet, mainly so that you can stake them.
• You sell items you liked, or have owned for a long time, to keep playing.
• You borrow items or money, ask friends or strangers in chat for items, or use items that are not yours.
• You spend money meant for bills, food, school or other people, or hide your losses.

5.4 Your feelings and your life:

• You feel restless, irritable or low when you are not playing, or you play to escape problems or a bad mood.
• You think about the next round when you are doing something else, or feel guilt or shame after playing.
• Gambling causes arguments, or you miss school, work, sleep or time with friends and family.

5.5 Concerned about someone else? Many organisations in section 23 also support family and friends. To report a concern about a RUST50 player, see section 16.6.

6. Self-assessment questions

6.1 The questions below are a quick, private check, not a medical diagnosis. Answer them honestly for the last 12 months. We do not record your answers.

1. Have you staked more value than you could afford to lose?
2. Have you needed to stake more and more value to feel the same excitement?
3. Have you come back, on the same day or another day, to try to win back what you lost?
4. Have you sold, borrowed or bought items, or used money meant for something else, so that you could keep playing?
5. Have you felt that you might have a problem with gambling?
6. Has gambling caused you stress, anxiety, low mood or trouble sleeping?
7. Have other people criticised your gambling or told you they are worried about it, whether or not you agreed?
8. Has your gambling caused money problems for you or the people you live with?
9. Have you felt guilty about how much you gamble or what happens when you do?
10. Have you hidden your gambling, or lied about it, to friends or family?
11. Have you played to escape worries, boredom, loneliness or other problems?
12. Have you tried to cut down or stop and found that you could not?

6.2 What your answers may mean. If you answered "yes" to any question, think about setting limits and taking regular breaks. If you answered "yes" to three or more, or to question 4, 8 or 12, we strongly encourage you to take a cooling-off period or self-exclude, and to speak to one of the free services in section 23. Talking to someone is confidential and does not commit you to anything.

6.3 Longer self-tests are available from independent organisations. Gamblers Anonymous, for example, publishes twenty questions on its website. Some help services in section 23 also offer online self-assessments.

7. Age verification and minors

7.1 Minimum age. You must be at least 18 years old, or the age of majority or legal gambling age where you live if that is higher, to sign in to play or to take part in any promotion. Under the LOK, anyone under 18 is a vulnerable person and may not be given the opportunity to play.

7.2 Steam sign-in does not prove your age. You sign in through Steam's OpenID service, and we never see or store your Steam password. Steam accounts can be opened from age 13 and Steam shares no date of birth with us, so Steam sign-in tells us nothing about your age.

7.3 Checks before you can play with real items. Before you can deposit or stake any real item:

1. you enter your date of birth and confirm, by ticking a box that is not pre-ticked, that you meet the minimum age in 7.1;
2. you accept the Terms and this policy; and
3. your identity and age are verified with a valid government-issued photo ID through our identity verification provider, an EU-approved identity verification provider, as described in our Anti-Money Laundering and Know Your Customer Policy.

You cannot stake any item, receive a payout or enter a promotion until we are satisfied that you are old enough.

7.4 Further checks. If we doubt your age at any time (for example, your details do not match, chat suggests you may be under age, someone reports you, or your ID is unclear), we may ask for more evidence, such as a live selfie matched to your ID, proof of address or database checks by an EU-approved identity verification provider. Your account is restricted until the check is complete.

7.5 If we find that a player is under age:

1. we block the account straight away, with no further play, deposits or promotions;
2. we cancel any of their rounds that has not started and any trade offer they have not yet accepted, and return the items;
3. items deposited by the minor that we still hold are returned to that Steam account by trade offer within 2 business days, unless the law requires us to hold them (for example, under anti-money-laundering rules) or a Steam trade hold or restriction prevents the trade;
4. winnings not yet paid out are forfeited;
5. we tell the account holder why the account has been closed;
6. we record the case and report it to the CGA within 5 working days; and
7. we block the SteamID64 and trade URL so they cannot be used to open another account.

7.6 Your account is personal. Do not let anyone else, especially a child, use your Steam account, device or session to play. Sign out on shared devices: sessions last up to 24 hours unless you sign out. The account holder is responsible for all play on the account.

7.7 Records and test mode. We record every age and identity verification attempt and its outcome (section 24). The current test mode states that it is for adults 18 and over but does not check age, because no item of value can be staked or won. That must end before real trading is enabled.

8. Vulnerable persons

8.1 Under the LOK, we may not give the opportunity to play to anyone we reasonably presume to be vulnerable. In this policy, a vulnerable person means anyone who:

1. is under 18, or under the higher minimum age in 7.1;
2. lacks, or appears to lack, control over their gambling;
3. is excluded from gambling, either by their own choice (self-exclusion) or by an order or measure taken by someone else; or
4. is bankrupt or otherwise not in control of their own assets.

8.2 You must not play if any of these apply to you. You must also not play if you are under the influence of alcohol or drugs, or if gambling is illegal for you where you live.

8.3 If we have reasonable grounds to presume that you are vulnerable, we may restrict, suspend or exclude your account without a request from you (section 18). You can ask for a review (section 25), but in borderline cases we err on the side of protecting you.

8.4 If you have excluded yourself from another gambling site, or are taking part in a treatment or support programme, we encourage you to self-exclude from RUST50 too. You can tell us confidentially at responsible-gambling@rust50.com.

8.5 Players must play only for themselves. Playing for someone else, or letting an excluded or under-age person use your account or items, breaks the Terms and this policy.

9. The specific risks of skin gambling

9.1 Items feel less like money than they are. A skin can feel like part of a game rather than money, and items received as drops or gifts, or bought long ago for less, can feel "free". They are not: Rust items are sold on the Steam Community Market and traded for money elsewhere, and a lost round loses that value. Before you confirm, convert the USD value shown into your own currency and ask whether you would hand over that amount in cash. Do not buy items in order to stake them.

9.2 Rounds are fast. A round is over soon after the joiner's deposit settles: a 4-second countdown, then a coin animation that lasts several seconds (section 4.1). A new round can be created at once. You can also take part in several rounds at the same time. The current test mode allows up to 3 active rounds per player; for real items, the software today limits only that an item can be in one round at a time. Fast, repeated play makes it easy to lose track of time and value. Use a reality check and a session limit (section 12) and keep your own running total.

9.3 Chasing losses. After a loss it is tempting to create another round straight away, often at a higher value, to "win it back". This is the most common way losses grow: rounds are independent (section 3.3), and the more rounds you play, the more fees you pay on average. If you notice yourself chasing, stop for the day. If it keeps happening, use cooling-off or self-exclusion.

9.4 Trading pressure. Each deposit trade offer has a 90-second window, and another player may be waiting, which can make you feel rushed. You never have to accept: if you let an offer expire, nothing is staked. Check the items and value in the Steam confirmation before approving it with Steam Guard. Apart from the trade offers the site sends when you confirm a stake or are owed items, we will never contact you in chat, Steam messages or friend requests to ask you to accept a trade, raise a stake or "verify" items; anyone who does is not us. Steam trade holds and restrictions can delay or block trades; do not rush to work around them.

9.5 Social chat and other players' wins. The lobby has a public chat and lists recent results. Wins are visible and talked about while losses stay quiet, so winning can look more common than it is. In the current test mode, many listed results involve labelled test bots and simulated items, so they say nothing about real players' results. Other players may boast or challenge you to join their rounds; you do not owe anyone a round. Never lend items to, or borrow items from, people you meet in chat. If chat is affecting your decisions, step away.

9.6 Animation and suspense. The coin animation, a spin followed by a slowing landing over several seconds, builds suspense, but it is cosmetic: the result is already fixed before the animation starts. In Preferences you can turn on reduced motion for a minimal coin animation, and the site also follows the reduced-motion setting of your device. The result sound is off unless you turn it on, and it only plays for your own finished rounds.

9.7 A young audience. Rust and Steam are popular with teenagers, and skin trading is part of gaming culture. That is why our age checks (section 7) and marketing rules (section 19) are strict, and why we ask adult players never to involve younger people in skin gambling.

9.8 Your Steam account is also at risk. RUST50 is not affiliated with Valve Corporation or Facepunch Studios. Steam and Rust are trademarks of their owners. Valve's Steam Online Conduct rules list gambling as a prohibited commercial activity, and Valve can restrict, suspend or close Steam accounts and limit trading under its own terms. Using a skin gambling site can put your Steam account, and the items on it, at risk, separately from any loss in a round.

10. Player tools at a glance

10.1 The table below summarises the tools available, or to be made available, to every account. Every tool takes effect at once when it makes play safer. Sections 11 to 16 give the full rules. Until a tool can be used on the site, you can ask for it by email (section 16), and we apply a request that makes play safer manually on receipt and at the latest within 24 hours (section 16.4).

10.2 Every tool applies to your account and to any other account we link to you. You can use more than one tool at once, and the strictest setting always wins.

11. Deposit, stake and loss limits

11.1 Deposit limit. A deposit limit caps the total USD value of items you can deposit into rounds during a period. Because every stake is a deposit, it also caps the total value you stake. Limits are counted in USD item value from the Steam Community Market, as recorded for each round when you confirm; later price changes do not alter what was counted.

11.2 Loss limit. A loss limit caps your net loss during a period. Your net result for a period is the total value of the items you received as payouts from rounds finished in that period, minus the total value of your stakes in those rounds. Items returned because a round was cancelled or a trade offer expired are neither a stake nor a loss. When your net result reaches minus your loss limit, you cannot start or join another round until the period resets.

11.3 Single-stake limit. A single-stake limit caps the value of the items you can put into any one round, whether you create it or join it. It sits below the site-wide maximum round size described in section 4.1.

11.4 Periods. You can set a daily, weekly or monthly limit, or any combination. A day runs from 00:00 to 24:00 UTC, a week from Monday 00:00 UTC, and a month from 00:00 UTC on its first day. When a period ends, your usage resets to zero. Unused amounts do not carry over.

11.5 When you reach a limit. You cannot create a round, join a round, or enter a promotion that needs a deposit until the period resets. The site checks the limit before sending you a deposit trade offer. A stake that would take you over a deposit or single-stake limit is refused, and you can choose a smaller set of items that fits. Rounds already under way (both deposits accepted, or the countdown or flip running) finish, and their payouts are made as usual.

11.6 Making a limit stricter. Lowering a limit, or adding a new one, takes effect immediately.

11.7 Making a limit less strict. Raising or removing a limit takes effect only after 7 days; until then the stricter limit stays in force, and you can cancel the request. When the increase takes effect, a notice at your next sign-in confirms it. We never suggest or encourage a limit increase.

11.8 Example. On Monday you set a weekly deposit limit of USD 200. By Wednesday you have staked USD 180. A round needing a USD 30 stake is refused, but you can stake items worth USD 20 or less. On Wednesday you also ask to raise the limit to USD 500. The higher limit applies from the following Wednesday, at the same time of day. If on Thursday you lower the limit to USD 100 instead, that applies at once, the pending increase is cancelled, and, because you have already staked USD 180, you cannot stake again until the next Monday.

12. Session limits and reality checks

12.1 Session timer. While you are signed in, the site shows how long your current session has lasted. A session starts when you sign in or come back after more than 30 minutes without activity, and it ends when you sign out or after 30 minutes without activity.

12.2 Reality check. You can choose a reality check every 15, 30 or 60 minutes of a session. It pauses play until you acknowledge it and shows your session time, rounds played, total value staked and net result for the session, with options to carry on, sign out, or go straight to cooling-off or self-exclusion. If a round is under way when it is due, the check appears once the round ends.

12.3 Session limit. You can set a session limit of between 30 minutes and 8 hours. When you reach it, you cannot create or join rounds for the rest of that day (UTC). Rounds already under way finish, and their payouts are made as usual.

12.4 Shortening a session limit or reality check interval, or adding one, takes effect immediately. Lengthening one, or switching it off, takes effect after 7 days, as in section 11.7.

13. Cooling-off (time-out)

13.1 What it is. Cooling-off is a short, complete break from play. You can choose a period of 24 hours, 7 days, 1 month or 3 months. It starts as soon as you confirm it, in a single step, with no need to email us or wait for approval.

13.2 During cooling-off:

1. you cannot create or join rounds, deposit items, enter promotions or draws, apply or earn referral benefits, or post in chat;
2. any round of yours that has not started is cancelled, together with any deposit or join trade offer that has not yet been accepted (including another player's pending offer to join your round, whose items stay with them), and the items you deposited are returned to you by trade offer;
3. a round that has already started (both deposits settled) is allowed to finish, and any payout is sent to you as usual;
4. you can still sign in to view your history, receive and resend payouts of items owed to you, and contact support;
5. we send you no marketing or promotional messages of any kind; and
6. the period cannot be shortened or cancelled, even if you ask.

13.3 Cooling-off is not self-exclusion. Cooling-off is a short pause that ends automatically. Self-exclusion (section 14) lasts at least 1 year, covers every domain we operate, and is meant for people who feel they are losing control. When you start a cooling-off, we explain this difference and offer self-exclusion directly; if you are worried about your gambling, it is the safer choice.

13.4 When it ends. Your account reactivates automatically at the end of the period. We do not contact you to tell you it has ended or invite you back. Any limits you had set still apply.

13.5 Scope. The site offers one game, so cooling-off covers all play. If we add products, you will be able to choose whether a cooling-off covers some or all of them. Self-exclusion always covers everything.

14. Self-exclusion

14.1 What it is. Self-exclusion is a commitment not to gamble with us for a fixed period. You can choose 1, 3, 5 or 10 years, or a lifetime exclusion. Under LOK article 5.4(2), a written request for exclusion excludes you for at least 12 months and cannot be revoked during that period.

14.2 How to do it. You can self-exclude from your account settings in a few steps, which should take less than 15 minutes, with no need to email us or wait for approval. The steps, durations and effects are explained on screen before you confirm. Until the online tool is available, write to responsible-gambling@rust50.com from any email address and follow section 16.

14.3 It starts immediately and cannot be reversed. Self-exclusion takes effect as soon as you confirm it and cannot be shortened, paused or cancelled by anyone. If you ask to play during the period, we will refuse and remind you where to find help.

14.4 What happens to your account and items. When your self-exclusion starts:

1. your account is deactivated for play: no rounds, deposits, promotions, draws, referral benefits or chat;
2. any round of yours that has not started is cancelled, and the items you deposited are returned;
3. a deposit or join trade offer you have not yet accepted is cancelled, so nothing new is staked; if another player's offer to join your round is still pending, it is cancelled too and their items stay with them;
4. a round that has already started (both deposits settled) is allowed to finish, because the other player's stake is also in it and its result is already fixed, and any payout is sent to you;
5. any items we hold for you, for example from a payout you did not accept within 3 days, are sent to your Steam trade URL within 2 business days, unless the law requires us to hold them (for example, during an anti-money-laundering review) or a Steam trade hold or restriction prevents the trade; and
6. you are removed from every marketing, promotion and referral list.

14.5 All our domains. Self-exclusion covers rust50.com, the old preview address, and every other domain, subdomain or brand operated by Rust50 Entertainment Ltd. We also encourage you to self-exclude from other gambling and skin sites and to use blocking software (section 21).

14.6 Stopping new accounts. The site takes no cash payment methods, so we block your SteamID64 and linked trade URL instead, and use the identity details from our verification checks to detect new accounts. If a self-excluded person opens or uses another account, we block it, return items deposited on it within 2 business days (subject to 14.4(e)), and report the case to the CGA within 5 working days. No detection is perfect: only your own decision makes a self-exclusion work.

14.7 No contact during exclusion. We send you no marketing, offers or "we miss you" messages during the exclusion or after it ends. We contact you only when we need to, for example about items owed to you, a complaint you raised, or a legal requirement.

14.8 When a fixed exclusion ends. Your account does not reopen automatically. To reopen it, you must ask in writing after the exclusion has ended, confirm that you understand the risks, and sign in with the same Steam account. We show you a responsible gambling message, and the reopening takes effect 24 hours after your request so that you have time to reconsider. Limits you had before are restored, and you can set new ones. A lifetime exclusion never ends, and the account cannot be reopened.

14.9 Records. Every self-exclusion is entered in our self-exclusion register and kept for 7 years after the exclusion ends (section 24).

15. Permanent account closure

15.1 You can ask us to close your account at any time, for any reason, by writing to support@rust50.com or responsible-gambling@rust50.com (with the details in section 16.2), or through your account settings once that option exists. We confirm the closure in writing.

15.2 On closure, sections 14.4(a) to 14.4(f) apply as they do for self-exclusion.

15.3 If you are closing your account because of gambling. Please choose self-exclusion instead, or tell us the reason. A simple closure does not stop you opening a new account, but a self-exclusion does. If you tell us that you are closing your account because of gambling harm, we treat the request as a self-exclusion and apply it at once. If you have not named a period, we apply the 1-year minimum straight away and offer you a longer period or a lifetime exclusion; you can lengthen it but not shorten it.

15.4 If you closed your account for other reasons, you can ask to reopen it after at least 7 days. Your earlier limits are restored. We keep the records of a closed account for the periods set out in our Privacy Policy, including records we must keep by law.

16. Requesting a tool and when it applies

16.1 Where to ask. Responsible gambling requests and concerns go to responsible-gambling@rust50.com. Before play with real items starts, this address will be shown on the home page next to a link to this policy. Once a tool is available in your account settings, you can use it there directly, and that is always the fastest way.

16.2 What to include. To help us find your account quickly, please give:

• your Steam profile link or SteamID64 (never your Steam password, Steam Guard codes or trade confirmation codes, which we will never ask for);
• the tool you want (for example, "self-exclusion for 5 years" or "weekly deposit limit of USD 100"); and
• whether you want us to apply it to any other Steam account you use.

16.3 We act first and check afterwards. A request that makes your play safer (a new or lower limit, cooling-off, self-exclusion or closure) is applied as a precautionary restriction on receipt, and at the latest within 24 hours (section 16.4), even before we know it came from the account holder, because a delay can cause real harm. We then ask the account holder to confirm it, for example through a notice shown at sign-in. Once confirmed, the normal rules for that tool apply, including that a self-exclusion cannot be revoked. A request that makes your play less strict is accepted only from the verified account holder and is subject to the 7-day delay in section 11.7.

16.4 Response time for email requests. Until the self-service tools exist, we apply an emailed request that makes play safer on receipt, at any time of day and on any day of the week, and at the latest within 24 hours of receiving it. We then confirm in writing what was applied and when it took effect. A request that makes play less strict is handled as section 16.3 describes.

16.5 Timing rules for every tool. Changes that make play safer apply at once (or as soon as we apply them under 16.4); changes that make play less strict apply after 7 days; cooling-off and self-exclusion cannot be shortened. A round already under way finishes, because it also holds the other player's stake, while unjoined rounds and unaccepted offers are cancelled. Payouts owed to you are always made, and each tool covers every account we link to you.

16.6 Requests from family and friends. We cannot self-exclude someone else at another person's request, because self-exclusion is a personal decision. If you tell us that a player is under age, excluded elsewhere, or being harmed by gambling, we review the account confidentially under section 18. Where we find reasonable grounds, we may restrict or exclude the account ourselves. To protect the player's privacy, we may not be able to tell you what we did.

17. Your play history

17.1 Knowing what you have actually staked and received is one of the best protections against losing track. Today, the "My games" view in the lobby lists your most recent rounds (up to 50), and each finished round shows its items, values, fee and result. Any round can be checked with the public Round checker by its ten-digit round number.

17.2 Before play with real items starts, you will be able to see a complete, time-stamped history of every round you have played since your account was opened, showing the stake, the chance, the result, the fee taken and the value received, and totals per day, week and month (including your net result).

18. Monitoring, staff training and intervention

18.1 Why we monitor. Many people who develop gambling problems never ask for help, so we watch account activity for patterns linked with harm and act on them. Monitoring serves player protection and our legal duties, never marketing.

18.2 Markers of harm. Among other things, we look for:

• a sharp rise in the number of rounds, the value staked or the time spent, compared with the player's own history;
• a new round created or joined straight after a loss, especially at a higher value (chasing);
• long sessions, frequent play late at night, or play on many consecutive days;
• regular stakes close to the maximum round size, several rounds open at once, or a fast turnover of items through the inventory;
• buying or receiving items and staking them straight away, or repeatedly creating and cancelling rounds;
• reaching limits often, asking to raise or remove limits, or asking for a cooling-off or self-exclusion to end early;
• chat messages that suggest distress, desperation, chasing, borrowing or begging for items, or that mention self-harm;
• signs that the player may be under age, uses several accounts, or plays for someone else;
• angry or distressed complaints about losses; and
• reports from family, friends or other players.

18.3 How we respond. Depending on how strong and how many the markers are, we take one or more of these steps, starting with the least restrictive step that is enough:

1. Information: an on-site message about the player's recent activity, with links to the tools in sections 10 to 16 and to section 23.
2. Personal contact: a trained staff member contacts the player to talk about their play, suggest limits or a break, and point them to help. Staff do not give medical or financial advice.
3. Restriction: we apply limits ourselves, for example a lower stake or deposit limit, or suspend play while we talk to the player.
4. Exclusion: where we have reasonable grounds to presume that the player is vulnerable (section 8), we exclude them from play for a period we decide. Where a minor is suspected, we restrict the account until the checks in 7.4 are complete.

18.4 Records. Each step is recorded in the account system with the date, the reasons, who acted and the player's response. Operator-initiated exclusions are documented and kept for 5 years. A player can ask us to review a restriction we have imposed (section 25), but we will not lift it while the reasons for it remain.

18.5 Staff training. Everyone who deals with players or with how the site runs, including the owner, support staff, chat moderators and anyone who promotes the site for us, is trained in responsible gambling before they start and refreshed at least once a year, in line with the annual training that LOK article 5.9(4) requires. Training covers this policy, the markers of harm and how to respond, talking to players without judging or pressuring them, recognising possible minors, responsible advertising, staff wellbeing when handling distressing contacts, anti-bribery and crime prevention, and the links between responsible gambling and anti-money-laundering duties. Training records are kept.

18.6 Staff conduct. Staff never encourage a player to keep playing, to increase stakes or to end a break. They never question a player's decision to set a limit or exclude themselves, and they never offer bonuses, items or other incentives to change that decision. If a player says they are in crisis or at risk of self-harm, staff stop any account discussion and point them to emergency services and to the help in section 23.

19. Marketing and promotions

19.1 Principles. In line with LOK article 5.6 and the CGA Responsible Gaming Policy, our marketing, advertising, bonuses and promotions must not encourage excessive play, must not be misleading, and must not target or appeal to vulnerable persons. In particular, we will not:

• target, or knowingly reach, anyone under the legal age, anyone self-excluded or in cooling-off, problem gamblers, or people in financial difficulty;
• present staking as a way to earn money, an investment, or a solution to money problems;
• suggest that skill, a "system", the side picked or a chosen client seed can influence a result;
• use cartoons, animations, characters, visuals or language that appeal to children, or influencers, streamers, celebrities or entertainers who appeal to minors;
• sponsor teams, events, streams, game servers or communities that appeal to minors;
• describe bonuses, giveaways or referral benefits in a way that is unclear or pushes people to play more or for longer;
• show or involve anyone who is, or looks, under 25 in advertising;
• use sexual content, or link gambling with alcohol, drugs, smoking, seduction or social success;
• use aggressive, emotionally manipulative or false-urgency tactics, or describe simulated activity as real activity; or
• offer any bonus or incentive to stop a player taking, or to end, a cooling-off or self-exclusion.

19.2 Direct marketing. The site does not currently collect players' email addresses and sends no marketing messages. Any future direct marketing will go only to adults who opted in, will exclude anyone in cooling-off, self-exclusion or restricted under section 18 and anyone who has set a limit in section 11 or 12, and will include a simple opt-out.

19.3 Referral codes. Each account gets a referral code, created automatically the first time you open your Profile page, and a new account can apply another user's code once. Self-referral and repeat referrals are refused, and only real referral counts are shown. A "2.5%" promotional eligibility field exists on the Profile page but is inactive: no rewards are credited, and it never changes anyone's odds. Before any referral reward is switched on, it will get its own terms in the Promotions and Referral Terms and a responsible gambling review. Players in cooling-off or self-exclusion cannot apply codes or earn referral benefits.

19.4 Steam name tag. The site can check whether a player's Steam display name contains "rust50.com", for possible future promotion eligibility only. It currently gives no reward or advantage. Because Steam display names are seen by a player's Steam friends, and some of them may be under 18, this promotion stays inactive until a review confirms that it cannot reasonably reach or appeal to minors.

19.5 Giveaways and draws. A planned hourly giveaway, "Mazalito", exists only as a test feature in the preview. In the test, entries open for 3 minutes each hour, the prize is one catalogue item worth USD 1 to USD 3, entry requires a qualifying deposit of USD 5, and the winner is drawn at random from all entrants. Labelled test bots also enter the preview draw; that must never happen in a real draw. Before any real draw, we will publish full terms, require explicit opt-in, count qualifying deposits against limits, exclude players in cooling-off or self-exclusion, and avoid countdowns or messages urging players to deposit before the window closes.

19.6 Affiliates, streamers and influencers. Anyone who promotes RUST50 for us, paid or not, must be an adult, be trained on this policy, follow this section, label their content as gambling advertising, age-gate it on social media, and promote the site only to audiences that, as far as they can reasonably check, are adults and exclude vulnerable people. We are responsible for what they do for us, and enforce these rules through written agreements, regular checks and the right to end the relationship.

19.7 Responsible gambling messages. Our advertising and promotional pages must carry an 18+ notice and a link to this policy or to independent help.

20. Chat and community

20.1 The lobby chat is public. Messages are 1 to 280 characters long, players can send at most 3 messages every 10 seconds, and links are not allowed. Only the latest 50 messages are kept, in memory, and they disappear when the service restarts. Chat is not customer support and not a safe place for personal details.

20.2 For responsible gambling reasons, the following are not allowed in chat, in addition to the general chat rules: urging or daring other players to stake, to stake more or to keep playing; mocking someone's losses or their decision to stop; asking for, offering or arranging loans or gifts of items for gambling; claiming "sure wins", systems or predictions; and inviting anyone who appears to be under age to play.

20.3 The site's moderation tools, currently used by the owner, can mute a player for 1 hour, 24 hours or 7 days, or ban a player, with each action and its reason recorded in the audit log. A message suggesting that a player may be under age or at risk is also passed to the responsible gambling officer under section 18.

20.4 If you see a message in chat that worries you, for example someone in distress or someone who seems to be a child, please tell us at responsible-gambling@rust50.com. Include the time and the display name, because chat messages are not stored permanently.

20.5 Staff and moderators never use chat to promote rounds, encourage play or announce wins to draw players in.

21. Blocking software and Steam steps

21.1 Self-exclusion works best alongside tools that make gambling sites harder to reach. Software that blocks gambling websites on computers and phones includes, for example, Gamban, BetBlocker, GamBlock, Net Nanny and CyberSitter. Some are free and some paid, and features change, so check what each offers. We are not connected with any of them and do not recommend one over another.

21.2 Some blockers rely on lists of known gambling sites, which do not always include skin sites. After installing one, check that rust50.com is actually blocked and add it by hand if needed, together with the old address egirl.sx/rust50 and any other skin gambling site you use.

21.3 Other steps that can help:

• Many routers, operating systems and phone networks let you block websites or turn on content filtering for a whole device or home network.
• In Steam, you can generate a new trade URL, which makes the old one invalid, so a site holding it can no longer send you trade offers. After a self-exclusion, consider doing this and keeping the new URL away from gambling sites.
• Sign out of RUST50 on every device.
• Ask someone you trust to help with device controls, and tell them about your decision.
• Unfollow gambling streamers and channels, and leave trading or gambling groups that tempt you to play.

21.4 These tools support your decision but cannot replace it. If you find yourself working around them, that is a sign to seek help (section 23).

22. Parents and guardians

22.1 RUST50 is strictly for adults, but Steam accounts can be opened from age 13 and skin trading is common among young gamers, so parents and guardians have an important part to play.

22.2 Signs a young person may be gambling with skins: items disappearing from their Steam inventory; unexplained Steam Wallet top-ups or requests for gift cards; frequent trade offers or Steam Guard confirmations; talk about "coinflips", "jackpots" or "pots"; and mood swings linked to winning or losing items.

22.3 Practical steps:

• use the parental and family controls offered by Steam (see Steam Support) to manage what a child's account can do, including spending and trading where available;
• use device, browser and router controls, or the filtering and blocking software in section 21, to block gambling sites, including rust50.com;
• keep payment cards and wallet top-ups out of children's reach, and check statements;
• never let children use your Steam account, device or signed-in session; and
• talk openly about how skin gambling works: the odds, the house fee and the real value of skins.

22.4 If you believe that a child is using RUST50, write to responsible-gambling@rust50.com with their Steam profile link if you know it. We will restrict the account while we check, and follow section 7.5 if the player is under age. You do not need to prove that you are the parent to report a concern.

23. Where to get help

23.1 If gambling is affecting you or someone close to you, free and confidential help is available. The organisations below are independent of RUST50 and Rust50 Entertainment Ltd; listing them does not mean that they endorse us, and we have no part in what you discuss with them. Type the addresses into your browser.

23.2 Help where you live. The CGA advises players who do not live in Curaçao to contact a helpline or treatment centre in their own country. Many countries have free national gambling helplines, treatment services and peer support groups, often in the local language. Your doctor or national health service can also refer you to specialist help. If you cannot find a service near you, write to responsible-gambling@rust50.com and we will try to point you to one. You do not need to tell us why you are asking.

23.3 In an emergency, for example if you are thinking about harming yourself, contact your local emergency number or a crisis line in your country straight away.

24. Records and privacy

24.1 To run this policy, we keep the following records:

24.2 Responsible gambling information can be sensitive. It is used only to protect players, apply the tools you choose and meet our legal duties, never for marketing, and only staff who need it can access it. Our Privacy Policy explains your data rights, our service providers and where data is stored.

24.3 We may share responsible gambling records with the CGA or other authorities where the law requires, for example to report that a minor or a self-excluded person was able to play.

25. Responsible gambling complaints

25.1 You can complain if you believe we have not followed this policy: for example, if a limit, cooling-off or self-exclusion was not applied, if you could play while under age or excluded, if marketing reached you during an exclusion, or if you believe we targeted a vulnerable person. Write to complaints@rust50.com or responsible-gambling@rust50.com, or use the form described in our Complaints and Dispute Resolution procedure. Complaints are free of charge and can be made up to 6 months after the event.

25.2 Faster timelines for responsible gambling complaints. Following the CGA Player Complaints Policy (version 1.1, 18 June 2025):

• we acknowledge a responsible gambling complaint within 2 days;
• we make our best efforts to resolve it within 5 business days;
• if we need longer, we tell you why, and any delay is capped at 2 weeks, plus up to 2 more weeks only if we are waiting for information from you; and
• you always receive a written final decision with reasons.

25.3 Responsible gambling complaints are always handled by a person, not by an automated system.

25.4 If you are not satisfied with our final decision, you can refer the dispute, free of charge, to our independent alternative dispute resolution provider, the Cyprus Consumer Protection Service (Ministry of Energy, Commerce and Industry), as explained in the Complaints and Dispute Resolution procedure. You can also tell the CGA about possible breaches of the law or of our licence conditions at any time. The CGA does not decide individual disputes, but nothing in our terms stops you from contacting it.

26. Review, changes and contact

26.1 We review this policy at least once a year, using the responsible gambling officer's report (section 2.3), and sooner if the law, the CGA's requirements, our products or the evidence on gambling harm change.

26.2 For a material change, we show a notice at your next sign-in with the main changes, the date they take effect and a link to the new version. No change reduces the protection of a limit, cooling-off or self-exclusion already in force.

26.3 This policy is published in English. Where we offer the site to players in a market whose language is not English, we will also publish it in that language.

26.4 Contact.

• Responsible gambling requests and concerns: responsible-gambling@rust50.com
• General support: support@rust50.com (we aim to reply within within 24 hours)
• Complaints: complaints@rust50.com
• Privacy: privacy@rust50.com
• Operator: Rust50 Entertainment Ltd, 28 Omonias Avenue, 1010 Nicosia, Cyprus. See Operator and Licence.